Delta Ice, Air and Heat Incorporated, warranties this equipment to be free from defects in material and workmanship under normal use and service for one year from date of purchase and is not transferable.

 

Our obligation under this warranty shall be limited to repairing or replacing, at our option, any part of the equipment which proves defective within 90 days from date of reception by a local licensed refrigeration technician and by Delta Ice, Air and Heat in the greater New Orleans area.  The reception date is the date machine was received by customer.

 

All parts and labor warranty claims shall be examined and at our discretion, will be settled accordingly.  Should the unit fail within 90 days from reception, Delta Ice, Air and Heat Inc. will cover approved parts and labor charges (see labor allowances).  After 90 days customer assumes responsibility for labor.  This warranty shall not apply to any equipment, or any part of equipment, which has been subjected to any accidents, damage in transit, alterations, improper voltage, unauthorized service, negligence, or by any damage due to war, flood, fire or acts of God, etc.  The labor time allowance for condenser replacement including start components is 4 hours within 90 days of purchase.

 

Should replacement parts be required, please submit cabinet and condenser unit model and serial numbers when placing the order.  Parts must be approved by or ordered through Delta Ice, Air and Heat, at our discretion. 

 

Delta Ice, Air and Heat Incorporated neither assumes, nor authorizes any person to assume for it any other obligations or liability in connection with the sales of said cabinet or any part thereof.

 

Delta Ice, Air and Heat Incorporated will not give labor allowances for every claim submitted.  We spend a tremendous amount of time solving problems that are the responsibility of the customer.  Customer misunderstanding, local electrical problems, excessive heat, local service technicians, health department rules, minor adjustments and glycol problems; some may be but not limited to responsibility of the customer.  Please call the factory with any questions regarding warranty before expecting Delta Ice, Air and Heat to cover any claims.  Delta Ice, Air and Heat will review every documented, legitimate and reasonable claim, and will respond in accordance with the Sno-Block® and Spinner-Block® warranty policy.

 

All condensing units come with a 5-year extended warranty (effective January 1, 2026).  This does not include any shipping or labor charges, after 90-day allowance.

 

Remote units must be installed by a licensed service technician.  Proof of installation must be submitted before any claim is considered.  Failure to comply waives warranty. 

 

All claims must include model and serial numbers.

 

All claims must include an original or carbon copy of service work order, which bears
the customers signature, complete address and phone number.

 

All warranty parts must be returned to factory.

 

All claims must be returned to the factory within 90 days of failure or the claim will be denied.

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All services on unit must be performed by a licensed service technician to claim warranty.